Integrations

We specialize in providing seamless integrations with leading telephonic operators such as Five9 and Livebox. Our robust integration support ensures that your communication systems are unified and efficient, allowing you to focus on what matters most—your business. Our team of experts provides tailored integration services to meet your specific needs, ensuring smooth and uninterrupted communication flows. We ensure effortless connectivity between your telephonic systems and operators like Five9 and Livebox, enhancing your operational efficiency. By integrating with top telephonic operators, we help streamline your processes, allowing your team to work more effectively and deliver exceptional customer service.

Five9

Five9 offers more than call center solutions, providing end-to-end digital engagement, analytics, workforce optimization, and AI to boost agent productivity and deliver tangible business results. Five9 provides a dependable cloud contact center that leverages customer intelligence and insights to empower agents and organizations in delivering outstanding customer experiences. Five9 – Contact Center as a Service (CCaaS).

Amazon Connect

Amazon Connect is a cloud-based contact center solution that helps businesses deliver seamless customer experiences across voice, chat, and other communication channels. It is designed to be easy to set up and scale, offering features such as intelligent routing, real-time analytics, and automated workflows, all powered by AWS.

Salesforce Lightning

Salesforce Lightning is a modern, intuitive user interface that enhances the Salesforce CRM platform, providing faster and more efficient workflows. It is designed to improve user productivity with customizable dashboards, advanced analytics, and streamlined navigation, making it easier to manage customer relationships and sales processes.

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses streamline support operations with multichannel communication, automation, and advanced ticketing features. It enables agents to efficiently manage customer inquiries through voice, email, chat, and social media.

HubSpot

HubSpot is an all-in-one CRM platform that helps businesses manage marketing, sales, and customer service in one place. It offers tools for lead generation, email marketing, automation, and analytics, helping teams grow and nurture customer relationships.

LiveVox

LiveVox enhances customer interactions for large contact centers in financial services, healthcare, and telecom by reducing costs, improving satisfaction, and providing effective agent tools.

Unlock Deeper Insights from Your 8×8 Conversations

Echoz seamlessly integrates with your 8×8 contact center to transform conversation data into actionable insights. Whether your data flows through APIs or secure file transfers, Echoz ensures every interaction is captured, analyzed, and optimized for performance.